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Can't open emulator

Posted: Sat 10 May, 2014 3:35 pm
by mforan89
Just as the title says. When I double click to open, it flashes on screen for a second and then immediately closes.
The error log has the following message:

Code: Select all

CreateSurface back failed
I am running Windows 7 x64 Edition

Any ideas as to what's causing this?
Thanks.

Re: Can't open emulator

Posted: Sat 10 May, 2014 4:25 pm
by SarahWalker
That's a DirectDraw issue, indicating that the emulator couldn't create the required back buffers. What graphics card and drivers are you using?

Re: Can't open emulator

Posted: Sun 11 May, 2014 1:46 am
by mforan89
My Graphics card is an AMD Radeon Sapphire R9 290 and I am using the latest driver which is version 14.1 released on April 14th this year.
I hope there's a way to get this working.

Re: Can't open emulator

Posted: Sun 11 May, 2014 7:44 am
by SarahWalker
I don't have a Radeon so this may be difficult to reproduce and fix. As a temporary workaround, try the attached config - it should allow the emulator to start in Direct3D mode.

Re: Can't open emulator

Posted: Sun 11 May, 2014 10:42 pm
by mforan89
Thanks man, worked perfectly!